Returns and Cancellation Policy
At Beauty Bumble we hope that you never have to return or cancel a product. Although we are here to help you in any such instances.
“Return & Replacement of product/items are not applicable, But certain exceptions are given if any product/item is delivered damaged or defective.”
Return & Refund Policy:
No returns or refunds will be applicable on any product/items once purchased.
Return & Refund are not applicable on promotion or sale items.
Our shipments experience thorough quality check measures before they leave our distribution centre. Nonetheless, in the uncommon case that your item is damaged during shipment, you can request a replacement or cancellation and refund.
Note: If there is an instance of replacement, it is dependent upon availability. In the event that a replacement may not be accessible, we will credit the amount back to its source.
If the product/item is delivered damaged or defective, then as an exception it will be refunded after the product is returned to us as per our procedures.
Customers should report the case of damaged/defective items within 24-48 hours of it being delivered.
The product must be returned to us in the same condition as received; in its original box and packaging intact; along with the copy of original invoice.
Refunds will be initiated back to its original source once the returned product has been verified & deemed as damaged/defective by our team.
Furthermore, we additionally give the choice of credit points through Beauty Bumble account, which can be used during future buys.
As per the safety measures taken due to the pandemic, we are avoiding cancellations post the dispatch of the orders.
Cancellation is only valid on orders placed before shipment.
If the order or the products(s) that you want to cancel have not been shipped yet, you can write to our customer support team on firstname.lastname@example.org or call us on +91 9619884882 (between 11 am to 8 pm).
In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.